Privacy & Data Protection Policy

1. Information We Collect

When you visit our store or complete a botanical purchase, we collect several categories of personal data:

• Identifiers & Transactional Data: Name, physical shipping address (billing and nursery delivery destinations), telephone number, email address, and payment identifiers (processed securely via authorized external escrow gateways).
• Commercial Information: History of purchased fruit tree specimens, decorative floral orders, cart contents, and customer support correspondences.
• Internet/Network Activity: IP address, geolocation tags (crucial for verifying regional agricultural zones), browser specifications, and behavior interactions on our WooCommerce platform collected via standard operational cookies.

2. How Your Information is Utilized

We utilize collected data solely for enterprise operations and regulatory compliance:

• Logistics & Fulfillment: Transferring physical addresses to elite carrier services (UPS, FedEx, USPS) to complete secure shipping.
• Agricultural Verification: Reviewing shipping zip codes against USDA Federal and State quarantine matrices to prevent accidental illicit cross-border transportation of restricted botanical species.
• Marketing and Analytics: Transmitting transactional context to automated platforms to personalize garden recommendations, tracking seasonal harvest advice, and managing promotional updates.

3. Third-Party Information Disclosure

SEEDLOR does not engage in the transactional monetization or sale of consumer data. Information is disclosed exclusively to service vendors assisting our store footprint (including Shopify/WooCommerce hosts, analytical algorithms, automated email infrastructure, and credit card clearings).

Regulatory Obligations: Data may be disclosed to state and federal horticultural inspectors or relevant legal authorities if mandatory to verify compliance with agricultural pest-control statutes or if subpeonaed by United States legal frameworks.

🇺🇸 4. United States Regional Privacy Rights (CCPA/CPRA Notice)

Depending on your jurisdiction (including but not limited to California, Virginia, Colorado, Connecticut, and Utah), consumers hold legal authority to assert specific data protection privileges:

• Right to Know & Access: Request disclosure of precise personal information segments gathered over the trailing 12 months.
• Right to Erasure: Command absolute removal of records, subject to specific regulatory holdover exceptions (e.g., active shipment tracking).
• Right to Opt-Out of Sale/Targeted Advertising: Request restriction of your network identifiers from being used in digital marketing attribution campaigns.

To execute these protections, submit a formal petition explicitly structured to our data protection officer via help@seedlor.com with the subject line "Data Privacy Request".

5. Security Architecture & Credit Protection

All transactional actions on our domain utilize rigorous Secure Socket Layer (SSL) encryption architecture. Payment processing metrics adhere completely to the PCI-DSS Level 1 standard. SEEDLOR infrastructure never captures, retains, or handles unencrypted raw financial accounts directly inside our structural servers.

6. Children’s Online Privacy Protection (COPPA)

Our e-commerce store is tailored for mature consumers. In compliance with the Children’s Online Privacy Protection Act (COPPA), SEEDLOR prohibits and does not knowingly collect identifiers from persons under the age of 13. If unauthorized collection is verified, records are deleted instantly from live nodes.